Newton Chevrolet GMC Awarded “Dealer of the Year” for Fourth Year in a Row

March 17th, 2023 by

 

Newton Chevrolet GMC's 2023 Customer Satisfaction and Dealer of the Year Awards

Here at Newton Chevrolet GMC, we take great pride in providing customers with an exceptional level of customer service and doing everything we can to get Shelbyville area drivers behind the wheel of a vehicle we know they’ll love and will meet all of their unique driving needs. While our dedication to our customers is not done out of a need for recognition, it is incredibly humbling to announce that DealerRater has awarded us the 2023 “Dealer of the Year” award for GMC brands in the state of Tennessee. On top of the honor this title brings, we are especially excited about this accolade because it marks the fourth consecutive year our dealership has won this award. “Dealer of the Year” is more than just a simple title; it represents the tireless efforts our entire team puts into providing unparalleled service to every customer that walks through the door of Newton Chevrolet GMC.

Our Customers Have Spoken

The “Dealership of the Year” title wasn’t decided upon by a select committee or group; it is a direct reflection of our phenomenal customer service and the reviews our customers have given us on the DealerRater website. There’s no room for interpretation when it comes to these reviews—just honest opinions from customers who have chosen to do business with us, which is what makes this award so incredibly special. This award follows specific guidelines to ensure its prestigious title is given only to the best of the best. First, each eligible dealership needs no less than 25 reviews for the calendar year on the DealerRater website. Perhaps one of the most crucial components is that eligible dealers need a minimum star rating of four out of five. This truly narrows down this category to those who have worked hard on bringing an unbeatable car-buying experience to their customers. Our average score out of five is 4.9 stars—a number we are immeasurably proud of. As you can see, this award comes not only from DealerRater but from our loyal customers.

But Wait, There’s More

In addition to the much-appreciated “Dealer of the Year” award, for being the best Tennessee GMC dealership of the past year, we were given the “Customer Satisfaction Award” by DealerRater as well. Although the award is pretty straightforward, there is a lot more complexity to the title, as it deals even more with ratings and percentages. This award is calculated by a dealership’s “PowerScore,” as it is known on the DealerRater website. The score is calculated by the average star rating and the number of reviews in a calendar year. These PowerScores represent the top ten percent of dealerships on the website, and we are extremely proud to be part of this elite group.

We’re Proud to Continue Serving the Drivers of Tennessee

It takes hard work to provide a truly amazing car-buying experience to our customers, and we are ecstatic that our hard work and dedication are paying off with the glowing reviews by our customers, which has culminated in these prestigious awards. It’s been a group effort, and we are incredibly proud of every team member and the lengths they have gone to give customers an experience unlike anything they’ve had before. So now that you’ve read about our numerous awards for 2023, it’s time to come into Newton Chevrolet GMC and experience our exceptional customer service in person. Come by today and let our friendly and knowledgeable team provide you with a car-buying experience that is simply incomparable and get you behind the wheel of a great vehicle that we know you’ll love!

Posted in Awards