Customer Testimonials

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Google Feb 21, 2024

Great service as always.

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DealerRater Feb 21, 2024

They were very professional and timely in our dealings with the personnel. Very friendly also.

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Google Feb 21, 2024

Great dealership. Karlos was absolutely amazing and helped me with everything.

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Google Feb 18, 2024

Overall excellent experience. Professional staff. Efficient and fast process purchasing my new vehicle.

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DealerRater Feb 18, 2024

Friendly staff focused on customer service. Karlos was great to work with in getting our deal done.

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DealerRater Feb 14, 2024

We had a wonderful buying experience while looking for our teenaged daughter a car. Karlos was wonderful every step of the way, making it a wonderful buying experience. He was very good about answering all of our questions and throughout the entire process. Can't say enough good things about him. The finance young man (I cannot recall his name) was great too.

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Google Feb 13, 2024

Excellent service center and nice waiting area. Only negative was they were not prepared to fix a software recall even though they knew it was one of the reason I was coming there. But they did a great job on the initial new car service.

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DealerRater Feb 10, 2024

Pleasant, attentive, low-pressure and fair. Listened to my needs and worked to find the solution that worked for me. We were able to get to a good place that I feel good about. Would recommend Newton GMC!

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DealerRater Feb 10, 2024

Very professional very helpful helped me immensely answered all my questions. Would recommend him highly.

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DealerRater Feb 9, 2024

As a Ohana (Family) we are so grateful for all that served us here at Shelbyville, TN Newton Chevrolet GMC especially our Sales Specialist Mr. Drew Hayes! Mahalo for all you do to serve us and get us into the perfect, safe and comfortable Family vehicle. We love y’all! 🤙🏾❤️

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DealerRater Feb 8, 2024

Very professional service. Overall excellent experience at Newton. Highly recommend you purchase your vehicle here.

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DealerRater Feb 6, 2024

Patrick is a wonderful salesperson who was very easy to connect with and provided great feedback about the vehicle we purchased. I would definitely return for future business.

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DealerRater Feb 6, 2024

Karlos is AWESOME.. He took great care of us. I live my new car. Go show Karlos some love!

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DealerRater Feb 6, 2024

Very pleasant experience with no pressure. Drew helped me out with all my needs. A team!

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Google Feb 5, 2024

Quick & easy! Bryan was kind, helpful, & personable.

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Google Feb 5, 2024

Was able to get in and out in a timely manner

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DealerRater Feb 3, 2024

This makes the fifth vehicle we have purchased from Newton in Shelbyville. We have always be satisfied with service we have received.

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Google Feb 1, 2024

My engine light was on with hesitation with acceleration and a ticking noise. My advisor Anthony walked me through the diagnostic testing, made fresh coffee and explained in detail the issues with the engine which the estimate showed over$10000 worth of work. He was very considerate and apologetic and expressed concern over my situation. I would recommend any Chevy/GM owner to use their auto repair shop!!!

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DealerRater Jan 27, 2024

Found my truck and he fixed me up easy peasy lemon squeezy got a nice suburban

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Google Jan 24, 2024

Love the Service Dept. Here

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DealerRater Jan 22, 2024

I highly recommend salesman Karlos McMahon. Our purchase went so well with his help. Go see Karlos!

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Google Jan 20, 2024

Thankful for Newton.

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Google Jan 20, 2024

Never have I ever received poor customer service from Newton GM. The team there has always done right by me. Hard to believe there are people who would post poor reviews just to try to get things for free. I will always recommend this dealer for all my service!

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Google Jan 17, 2024

good job. fast turn around.

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Google Jan 16, 2024

They were very courteous, thorough, and prompt.

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DealerRater Jan 11, 2024

They were prompt, direct and honest. I couldn't have been happier with the process and my salesman Karlos McMahon

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DealerRater Jan 10, 2024

Made it very easy to do business with Newton to have a friendly staff and wonderful salesman

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DealerRater Jan 9, 2024

Brody was very helpful & knowledgable. He was able to get my car in & out quickly. Great experience.

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DealerRater Jan 6, 2024

Every salesman, manager and finance manger that we met with were genuine and very thorough. They were all very knowledgeable and more than helpful about the used car that I purchased.

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DealerRater Dec 30, 2023

JT and everyone else at Newton is always so willing to help! Me and my family have been buying with JT for a few years now!

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DealerRater Dec 30, 2023

Great company, and JT is a great salesman to work with! 10/10 would recommend and will use for all future car deals!

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DealerRater Dec 29, 2023

Karlos was GREAT! All staff very helpful and friendly. Dealership was clean and everyone was very professional.

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DealerRater Dec 29, 2023

Karlos was great and provided excellent customer service. Consistent and understanding! Awesome job! Keep it up!

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DealerRater Dec 29, 2023

Newton Chevrolet GMC's staff made this online purchase of our new Suburban the best car buying experience we've ever had. Jonathon and Hayden have been a pleasure to work with and assisted us promptly with every question. Even the delivery was a breeze! I would highly recommend anyone in the market for a direct, no-hassle and helpful car buying experience to contact the team at Newton. Thanks guys!

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DealerRater Dec 28, 2023

Best car buying experience we’ve ever had! Drew was straight forward, professional & an absolute joy to work with! We will be coming back for our future auto buys..

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Google Dec 28, 2023

Got me out pretty quick. Always tell me how much repairs will be.

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DealerRater Dec 27, 2023

My salesman Karlos was great straight to the point . Recommend to visit for a new car purchase .

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DealerRater Dec 23, 2023

I thank God for putting Drew in wife in our pass . Thank God for men like Drew . Have a blessed day 😊 🙏 ✨️ 💛

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DealerRater Dec 22, 2023

Eli has the best service center of any place I’ve ever been. There’s really no other place I will let work on my vehicles.

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DealerRater Dec 21, 2023

Eli always does what ever it takes to ensure I am taken care of. He goes the extra step to make people feel like they can trust dealerships. I am a regional manager for a local food chain and used to to visit the Chevy dealership in columbia. When it got bought out I did not like the customer service. It was not what I was accustomed to. So I started going back to local mechanics for all my needs. With Eli, I am able to go to a “dealership” for all my car needs. I have actually bought my ...

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DealerRater Dec 21, 2023

Always fast, friendly, and courteous service. I use Newton and Eli for all of my vehicle maintenance!

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DealerRater Dec 20, 2023

They are always professional and great to work with. Eli and his team always go above and beyond.

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DealerRater Dec 20, 2023

Eli is courteous and very knowledgeable. I woruld gladly recommend him and Newton GM to friends and family! Exceptional service!

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DealerRater Dec 20, 2023

I always come here for service. The guys in service are so helpful and informative when in come in.

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DealerRater Dec 20, 2023

Eli Schweitzer has excellent customer service, is extremely knowledgeable, and helped me understand everything perfectly.

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DealerRater Dec 20, 2023

Eli was very polite and helpful. He is very knowledgeable of his job!!! He ihas great customer service skills.

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DealerRater Dec 19, 2023

They were great! They worked with me so I could get what I really wanted. Jonathan Todd was wonderful and very helpful.

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DealerRater Dec 18, 2023

Very helpful with finding a new car & a great deal! JT was amazing to work with!!!

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DealerRater Dec 18, 2023

Did a great job getting exactly the car I was looking for and has a great maintenance department.

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DealerRater Dec 16, 2023

Would recommend, nice, attentive, and cooperative. Had a pleasant talk, cool guy good buisness man, thank you and appreciate you !

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DealerRater Dec 16, 2023

Amazing place to buy a vehicle. Will definitely come back for another vehicle and look forward to it

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DealerRater Dec 16, 2023

Amazing place to buy a vehicle. Very highly recommended & great service. come buy a car from here

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DealerRater Dec 15, 2023

This dealership was quick, easy, and painless to get a truck. Definitely would recommend them.

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Google Dec 12, 2023

Could not be happier. Advisor was awesome

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DealerRater Dec 11, 2023

Karlos McMahon was extremely helpful in the purchase of our Jeep. He was courteous and patient with us, answering every question we had. We felt that Karlis was truly interested in helping us find the right vehicle that suited our wants and needs and was not overbearing or pushy. Our sale was direct with no going back or forth. The best price was give up front and direct, and we appreciated the entire process. We would gladly recommend this salesman and this dealership to anyone we know looking for a vehicle!

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DealerRater Dec 11, 2023

Karlos was amazing and helped us get our dream truck! He was very informative and a pleasure to do business with. 10/10 would recommend working with him!

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Google Dec 8, 2023

My fiance brought me a pretty red Blazer and our salesman Christopher O'Dell was awesome. we will definitely be back for our next car purchase. and definitely recommend friends and family here it was a nice experience

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DealerRater Dec 8, 2023

Drew was so awesome! He went over everything and had a positive attitude! It really made the process stress free!

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Google Dec 7, 2023

The service department is top notch. I actually bought my truck at Wilson county Chevrolet in Lebanon. I drive further to come to Newton in Shelbyville for the customer service.

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Google Dec 6, 2023

Employees very friendly, waiting area ok, seen better. But will return for service.

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DealerRater Dec 6, 2023

Very nice dealership. Amazing customer service. Drew was very helpful and very kind. The dealership worked an amazing deal with me. Very pleased

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DealerRater Dec 4, 2023

Everytime j visit everyone is friendly and willing to work with me to give the best experience possible. Drew is second to none!

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Google Dec 1, 2023

All the ones I worked with, were very attentive and nice. Asked me a few times if I want a water or cup of coffee. Very happy with my purchase.

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Google Nov 24, 2023

Very well please! Dakota went above and beyond!

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DealerRater Nov 21, 2023

I have done business with this dealership before back in 2019. I came back and had the same sales representative that I had before and once again, he got me what I needed and asked for. Thank you Drew Hayes for everything you have done once again!

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Google Nov 17, 2023

Wow, my new "go to" dealership! Everything about this experience was great. From the first communication to the final handshake, I was treated with the utmost respect. There was no pressure in any way. Some of that may be because I knew what I wanted as far as a vehicle, and I also knew my budget, etc. I am very familiar with the vehicle purchasing process. However, I believe if I walked in having never purchased a vehicle before, the experience would be the same. Drew was attentive and worked with me as far as how I wanted ...

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Google Nov 17, 2023

Great service

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DealerRater Nov 17, 2023

Wow, my new "go to" dealership! Everything about this experience was great. From the first communication to the final handshake, I was treated with the utmost respect. There was no pressure in any way. Some of that may be because I knew what I wanted as far as a vehicle, and I also knew my budget, etc. I am very familiar with the vehicle purchasing process. However, I believe if I walked in having never purchased a vehicle before, the experience would be the same. Drew was attentive and worked with me as far as how I wanted ...

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Google Nov 17, 2023

It was very pleasant,and the staff was really friendly and helpful.

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Google Nov 14, 2023

Service was wonderful! Definitely worth the drive to Shelbyville.

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DealerRater Nov 14, 2023

I have been purchasing from this dealership for many years! Great people to work with

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Google Nov 13, 2023

Since switching from Walker I can say the transparency, professionalism and politeness of the service department at Newton has been great. Please keep it up!

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Google Nov 12, 2023

Very well professional and really helped us alot

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DealerRater Nov 11, 2023

Made the deal happen! Everything flowed smoothly! Dakota Deuel was great to work with! I’ll be back!

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Google Nov 10, 2023

I live in Murfreesboro and drive to Shelbyville because of the good quality service at this dealership.

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DealerRater Nov 4, 2023

Great dealership to deal with. Honest and straight forward. My salesperson was very nice and profesional. Will surely refer friends and family to newton

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Google Oct 29, 2023

Excellent care and help

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DealerRater Oct 27, 2023

This was my first time ever buying a car from a dealership, so you could imagine I had many reservations. We went to many different dealerships and interacted with so many car salesmen, and Chris was by far the best person we met! He is extremely helpful and friendly! He doesn’t put pressure on you or rush you at all. You can tell he just wants to help people buy the car they are interested in. If you ask him a question and he isn’t 100% sure, he’s going to tell you the truth/find out the answer, ...

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DealerRater Oct 24, 2023

I have been looking and praying for a vehicle to safely drive with my volunteer work. BrotherDrew Hayes is honest,so friendly,and I thank you for being there for us. I recommend you to everyone. Thank you

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Google Oct 19, 2023

Kind and considerate people

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Google Oct 17, 2023

Professional friendly and informative

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Google Oct 16, 2023

My experience was top-of-the-line from the start. JT did a great job and was communicative from the start, but not overbearing. He made the transaction smooth. We are very pleased with our purchase!

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DealerRater Oct 11, 2023

Karlos was great to work with, making sure I was comfortable in the environment and also with the details of the transaction. His personality made the whole experience fun. I am used to car transactions taking 4+ hours to complete, but this one was quick and easy!

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DealerRater Oct 8, 2023

Newton made this transaction floors from start to finish. The process was quick and easy which was appreciated. JT was an ideal partner in the deal

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DealerRater Oct 6, 2023

JT and Alex both helped me in so many ways. They were patient with me and my 5,000 questions. I highly recommend JT & Alex for your car buying needs!!

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DealerRater Oct 6, 2023

JT was the best! He helped so much and made me super comfortable during the buying process.

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DealerRater Sep 30, 2023

Best salesman ever! I ordered my 2024 GMC Denali ultimate in March 2023 from him then I purchased a 2023 70th anniversary Corvette in July 2023 from hime and had a flawless experience! I would recommend him to anyone interested in purchasing any kind of vehicle. Here it is September 2023 and my truck arrives that I ordered I couldn’t be any happier! Thanks JT

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DealerRater Sep 25, 2023

Great to work with. Helped me get to where I needed to be with the purchase. Personable, knowledgeable.

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DealerRater Sep 23, 2023

Great service, quick and easy just wish they would have topped of the tank but it’s ok

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Google Sep 22, 2023

Nice people

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Google Sep 22, 2023

It was quick staff was very friendly as always thanks!!

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Google Sep 22, 2023

Excellent service!

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DealerRater Sep 18, 2023

Very Easy to work with and I now have a car I enjoy every day.

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DealerRater Sep 18, 2023

Great customer service at newton by Dakota and Karlos. We would definitely recommend to others.

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Google Sep 16, 2023

Very pleasant buying experience.

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DealerRater Sep 16, 2023

Mr. Drew took absolute great care of me on my visit to gmc newton! I couldn’t have asked for better help than him. I recommend Drew to anyone looking to buy or finance a car in Shelbyville, TN.

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Google Sep 14, 2023

I only go to JT now for any car needs. He is great at what he does.

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DealerRater Sep 11, 2023

Blake was very helpful. I was glad to work with him. Great job for his first sale.

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Google Sep 10, 2023

Great service

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DealerRater Sep 9, 2023

JT is 100% the guy to go to for a car. He matches your needs for the price you love. I would not go to any other dealership.

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